Using the Customer Feedback Hub
The Cision Customer Feedback Hub is directly connected to our Voice of the Customer platform. This will allow you to directly submit feedback to the Voice of the Customer program, Product Management, and other internal teams!
This feedback and support button in the upper-right of the menu bar offers you easy access to share feedback about the platform and customer experience.
It also includes links to contact support if you require immediate assistance within the platform, access to the knowledge guide, as well as, an archive of your comments shared through the feedback widget.
Submit Feedback and View Feedback History:
US-English Customers can submit feedback by clicking on the feedback button in the upper right-hand corner of the platform.
|This will then open a widget in the bottom right corner of the screen that allows you to select the following:|
Access Training and Help Resources: