To Create a Tag:
1. Click on the Social Listening tab. | ![]() |
2. Select Saved Searches to view the list of searches saved by your organization. | ![]() |
3. Click on the name of a saved search you wish to apply the tag to. | ![]() |
4. Select Manage Tags to view a list with all your tags. | ![]() |
5. Enter a name in the New tag name field. 6. Select Add. | ![]() |
To View Tagged Mentions:
1. Click on the Social Listening tab. | ![]() |
2. Select Saved Searches to view the list of searches saved by your organization. | ![]() |
3. Select a saved search. | ![]() |
4. Select Manage Tags to view a list with all your tags. | ![]() |
5. Select a tag from the list to review all tagged mentions. | ![]() |
NOTE: You are unable to make any changes to mentions in this view. |
To Rename a Tag:
1. Click on the Social Listening tab. | ![]() |
2. Select Saved Searches to view the list of searches saved by your organization. | ![]() |
3. Select a saved search you wish to rename the tag for. | ![]() |
4. Select Manage Tags to view a list with all your tags. | ![]() |
5. Hover over the tag you wish to rename and select the pencil icon. | ![]() |
6. Type in the new name for the tag and hit the Enter key on your keyboard. | ![]() |
NOTE: Renaming a tag will update any mentions that have been tagged with it. |
To Delete a Tag:
1. Click on the Social Listening tab. | ![]() |
2. Select Saved Searches to view the list of searches saved by your organization. | ![]() |
3. Select a saved search you wish to remove the tag for. | ![]() |
4. Select Manage Tags to view a list with all your tags. | ![]() |
5. Hover over the tag you wish to delete and click on the trashcan icon. 6. Click the Delete button. | ![]() |
NOTE: Deleting a tag will remove it from any mentions that have been tagged with it. |