Copying an Email Announcement

Copying an Email Announcment

Many Email Announcements are used to distribute press release style communication. You may spend a lot of time editing and adjusting spacing, colors, images, header styles, etc. before sending the first release. This is delicate work that you need to do each time you draft a new email announcement, unless you utilize the Copy an Email feature.

With the Copy an Email feature, you can easily duplicate an existing email announcement (draft or sent) which will preserve all of the styling of the email you previously created!

The Copy an Email feature copies the following:

  • Email body 

    • Font styles and colors 

    • Image/media placement 

    • Tables 

  • Attachments 

  • Sending Details 

    • “From” field 

    • “Reply To” field 

    • “Subject” field 

  • Opt Out Settings 

The Copy an Email feature DOES NOT copy the following:
  • Sending Details 

    • “Send Copies To” 

  • Recipient List 

  • Scheduling information 

  • Linked Campaigns 

  • “Send a Copy to Sender” toggle state will not be maintained

To access the Message Center to Copy an Email:

  1. Navigate to the Contacts tab.
  2. Select Message Center.  

There are 2 options to Copy an Email:

1. In the Message Center, click on the Copy Email button that appears on the right side of the screen for the Email Announcement you wish to copy, then add a new name for the copied email and click Create Draft.


2. In the Email Preview Screen (after clicking on the "Sent" email announcement you wish to copy in the Message Center), click on the Copy Email button in the upper-right corner of the screen, then add a new name for the copied email and click Create Draft.

After Clicking the Copy Email Button:

1. Type in a title for your copied email and click on the Create Draft button. 

NOTE: If you miss this step, the platform will automatically title the new draft as "Copy - {oldEmailTitle"}

2. Follow the first step in the Email Announcement wizard to add recipients to your newly created Email Announcement draft. 

3. Click on the Next: Compose Email button, where you will see the preserved details from the copied Email Announcement.

4. The details from the copied email will be available in the Compose Email step of the wizard. Make any desired edits, then click on the Confirm and Preview button.

While in the Confirm and Preview screen: 

  1. You will be able to view a preview of your email.
  2. If you want to edit the email before sending, click on the Back to Compose button or save as a draft to work on the email at a later time using the Save and Exit button.
  3. You can enter in an optional Email Title to find this email easier in the Message Center, whether saved as a draft or after it has been sent.
  4. If you added an attachment(s), they will be visible in the preview. You may delete the attachment using the trash can icon next to it.
  5. If necessary, you can edit the Opt-Out address by clicking on the pencil icon.  The Opt-Out address is required by law and will show up as an unsubscribe button at the bottom of your email.  This address can be set up and saved in the Settings section or edited on the left hand side of this page.
  6. You can also choose to Send a Copy to Sender if you want to receive a copy in your inbox when the email is sent to your recipients.
  7. Prior to sending the email, click on the Send Preview of Email button to view how your email will look to recipients when it enters their inbox.
  8. Once complete, you can click on the Send Email button.