You can highlight, flag, and categorize the mentions you want to take action on by adding tags to them within a Saved Search.
Tags are used to manage and organize mentions. Once a search has been saved, selecting the “Manage Tags” icon allows you to create, rename, delete, or filter by Tags.
To Add a Tag to an Individual Mention:
1. Click on the Social Listening tab. |  |
2. Select Saved Searches to view the list of searches saved by your organization. |  |
3. Select a saved search. |  |
4. Locate the mention in the Mentions Panel on the right side of the screen. 5. Click on the Add Tag link. |  |
6. Search through the Saved Tags and select one or more tags to apply to the mention. |  |
7. If you would like to create a new tag, click on Create New Tag to add a new one. |  |
8. To remove a tag, click on the X in the tag bubble you would like removed. |  |