Search and you shall receive...

Welcome to the Next Generation Cision Communications Cloud Help Site! To find what you're looking for, you can use the Search function above, click on the hamburger icon in the upper left corner to expand the Table of Contents, or simply click on the Category buttons below.

Quick Access

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Getting Started

Access resources to learn how to dive into the platform.
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Live Learning Opportunities

Take advantage of options to work directly with our Training Team!
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What’s New?

Look at the latest features, help site articles and featured articles

Explore the Platform

Coverage Icon


Review Media Coverage and access Saved Searches.
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Search for Media Contacts and curate Media Lists.
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Contacts (Connect)

Improve earned media outreach, build relationships and secure more coverage. Note: The Contacts tab is available based on subscription.
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Create Stories to Distribute to the media and track the success of Campaigns.
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Analytics and Reports

Utilize Dashboards and Reports of your coverage, including Impact for Earned Media.
Alerts Icon


Create custom Digests and Newsletters to distribute to clients and colleagues.
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Social Listening powered by Brandwatch

Access measurable insights to maintain brand reputation and inform business decisions.